We read every message
Let’s talk
A project, a question about a plugin or an idea for a partnership? Send us a message and the people who build the software will reply.
Send us a message
Fields marked * are required. We reply by email.
Email us directly
One address for everything. A clear subject helps it reach the right team.
Customers
Plugin support
Help with any SoftIcon plugin, free or Pro. Pro customers, please write from the email you used to buy.
Go to Support
For a project, it helps to include
What you want to build, and who it is for
The must-have features, and examples you like
Your timeline and a budget range
Based in Bangladesh, working online with people anywhere.
What we build
Custom software, from the same team
Our plugin and theme teams also build for businesses and agencies. Tell us what you need and we will reply with an idea of the time and cost.
Plugin team
Plugins & Gutenberg blocks
Custom plugins and blocks that feel native in the block editor, built to WordPress.org standards.
Plugin team
WooCommerce tools
Store features, product options, syncs and admin tools that save shop owners time.
Theme team
Block themes
Custom block themes built with theme.json, templates and patterns, fully editable in the Site Editor.
Theme team
Theme customization & site builds
Turn a design into a fast WordPress site, or extend and speed up the theme you already use.
Questions
Before you write
Quick answers to what people ask us most.
Do you take custom projects?
Yes. Our plugin and theme teams build custom plugins, Gutenberg blocks, block themes and WooCommerce features. Send a short description and we will reply with an idea of the time and cost.
I found a bug in a plugin. Where do I report it?
Post in the plugin’s WordPress.org support forum or send us a message. Include the plugin version, your WordPress version and the steps that show the problem.
How do refunds work?
Every Pro plan has a 14-day money-back guarantee. See the Refund Policy.
Can I suggest a feature?
Please do. We read every suggestion and use them to plan what we build next.